current/SPECS/otrs.spec

%define _exclude_files_from_autoprov %{_var}/www/otrs/Kernel/cpan-lib
%define _requires_exceptions perl.Kernel\\|perl.HTML..Safe.|perl.Algorithm|perl.Apache|perl.Authen|perl.Crypt|perl.Date|perl.File|perl.IO|perl.MIME|perl.Mail|perl.Net|perl.Text|perl.XML
%define _provides_exceptions %_requires_exceptions
Name:           otrs
Version:        3.1.2
Release:        %mkrel 1
Summary:        The Open Ticket Request System
License:        GPLv3+
Group:          Networking/Other
URL:            http://www.otrs.com
Source:         http://ftp.otrs.org/pub/otrs/otrs-%{version}.tar.bz2
# Disable Auto requires/provides as it conflicts with a lot of perl rpms
AutoReqProv: 1
Requires:       apache-mod_perl
Requires:       perl-CGI
Requires:       perl-DBI
Requires:       perl-DBD-mysql
Requires:       perl-Digest-MD5
Requires:       perl-MIME-Base64
Requires:       perl-MIME-tools
Requires:       perl-Net-DNS
Requires:       perl-Authen-SASL
Suggests:       perl-GDTextUtil
Suggests:       perl-GDGraph 
Suggests:       perl-PDF-API2
Requires:       perl-Compress-Raw-Zlib
Requires:       perl-Date-Calc
Suggests:       perl-IO-Socket-SSL
Suggests:       perl-Encode-HanExtra
Suggests:       perl-Net-IMAP-Simple-SSL
Suggests:       perl-ldap
Suggests:       perl-SOAP-Lite
Suggests:       perl-Apache-DBI
Suggests:       perl-Net-SMTP-SSL
Suggests:       perl-Authen-Radius
Suggests:       procmail
Requires:       perl(Algorithm::Diff)
Requires:       perl(Apache::DBI)
Requires:       perl(Apache2::Reload)
Requires:       perl(Authen::SASL)
Requires:       perl(CGI)
Requires:       perl(Crypt::PasswdMD5)
Requires:       perl(Date::Pcalc)
Requires:       perl(Digest::SHA::PurePerl)
Requires:       perl(File::Temp)
Requires:       perl-IO-stringy
Requires:       perl(JSON::PP)
Requires:       perl(CSS)
Requires:       perl(JavaScript)
Requires:       perl-MIME-tools
Requires:       perl-MailTools
Requires:       perl(Net::IMAP::Simple)
Requires:       perl(Net::SMTP::SSL)
Requires:       perl(Text::CSV)
Requires:       perl(Text::Diff)
Requires:       perl(XML::FeedPP)
Requires:       perl(XML::Parser::Lite)
BuildArch:      noarch

%description
OTRS is the leading open-source Help Desk and IT Service Management (ITSM)
solution used by thousands of organizations worldwide, enabling transparency
and collaboration for service desk and customer support teams, including those
implementing ITIL Best Practices. OTRS Group offers consulting, support,
customization and hosting services.

%prep
%setup

%build
pushd Kernel/cpan-lib/
rm -rf Algorithm/ Apache Apache2 Authen/ CGI* Crypt/ Date/ Digest/ File/ IO/ JSON*  CSS/ JavaScript/ MIME/ Mail/ Net/IMAP/ Net/SMTP/ Text/ XML/
popd

find  -type f | xargs perl -pi -e "s|/opt|/var/www|g"
# copy config file
cp Kernel/Config.pm.dist Kernel/Config.pm
cd Kernel/Config/ && for foo in *.dist; do cp $foo `basename $foo .dist`; done && cd ../../
# copy all crontab dist files
for foo in var/cron/*.dist; do mv $foo var/cron/`basename $foo .dist`; done
# copy all .dist files
cp .procmailrc.dist .procmailrc
cp .fetchmailrc.dist .fetchmailrc
cp .mailfilter.dist .mailfilter

%install
rm -rf %{buildroot}

# set DESTROOT
export DESTROOT="/var/www/otrs"
install -d %{buildroot}%{_var}/www/otrs
cp -R . %{buildroot}%{_var}/www/otrs

install -d -m 755 %{buildroot}/%{_webconfdir}/webapps.d

cat > %{buildroot}/%{_webconfdir}/webapps.d/otrs.conf << EOF

# added for OTRS (http://otrs.org/)
#$Id: installation-and-basic-configuration.xml,v 1.24 2009/08/27 22:34:47 martin Exp $

# agent, admin and customer frontend
ScriptAlias /otrs/ "/var/www/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/var/www/otrs/var/httpd/htdocs/"
# if mod_perl is used
<IfModule mod_perl.c>
  # load all otrs modules
  Perlrequire /var/www/otrs/scripts/apache2-perl-startup.pl
  # Apache::Reload - Reload Perl Modules when Changed on Disk
  PerlModule Apache2::Reload
  PerlInitHandler Apache2::Reload
  PerlModule Apache2::RequestRec

  # set mod_perl2 options
  <Location /otrs>
    # ErrorDocument 403 /otrs/customer.pl
    ErrorDocument 403 /otrs/index.pl
    SetHandler perl-script
    PerlResponseHandler ModPerl::Registry
    Options +ExecCGI
    #
    PerlOptions +ParseHeaders
    PerlOptions +SetupEnv
    Order allow,deny
    Allow from all
  </Location>
</IfModule>

# directory settings
<Directory "/var/www/otrs/bin/cgi-bin/">
  AllowOverride None
  Options +ExecCGI -Includes
  Order allow,deny
  Allow from all
</Directory>

<Directory "/var/www/otrs/var/httpd/htdocs/">
  AllowOverride None
  Order allow,deny
  Allow from all
</Directory>
# MaxRequestsPerChild (so no apache child will be to big!)
MaxRequestsPerChild 400
EOF

%pre
%_pre_useradd otrs %{_var}/www/otrs /bin/false

%preun
%{_var}/www/otrs/bin/Cron.sh stop otrs

%post
%{_var}/www/otrs/bin/otrs.SetPermissions.pl  --otrs-user=otrs --web-user=apache --otrs-group=otrs --web-group=apache %{_var}/www/otrs
cd %{_var}/www/otrs/var/cron
for foo in *.dist; do cp $foo `basename $foo .dist`; done
%{_var}/www/otrs/bin/Cron.sh start otrs

%postun
%_postun_userdel otrs
%_postun_groupdel otrs

%files
%doc doc/* doc/manual/* ARCHIVE CHANGES COPYING COPYING-Third-Party CREDITS
%doc INSTALL INSTALL.RedHat INSTALL.SuSE README README.database README.webserver 
%doc UPGRADING
%dir %{_var}/www/otrs/doc/
%{_var}/www/otrs/ARCHIVE 
%{_var}/www/otrs/CHANGES 
%{_var}/www/otrs/COPYING 
%{_var}/www/otrs/COPYING-Third-Party 
%{_var}/www/otrs/CREDITS
%dir %{_var}/www/otrs/Custom/
%{_var}/www/otrs/INSTALL 
%{_var}/www/otrs/INSTALL.RedHat 
%{_var}/www/otrs/INSTALL.SuSE 
%{_var}/www/otrs/README 
%{_var}/www/otrs/README.database 
%{_var}/www/otrs/README.webserver
%{_var}/www/otrs/UPGRADING
%dir %{_var}/www/otrs/var/fonts/
%{_var}/www/otrs/var/fonts/*
%{_var}/www/otrs/RELEASE
%config(noreplace) %{_webconfdir}/webapps.d/otrs.conf
%config(noreplace) %attr(0644,otrs,apache) %{_var}/www/otrs/Kernel/Config.pm
%config(noreplace) %{_var}/www/otrs/Kernel/Config/GenericAgent.pm
%config(noreplace) %{_var}/www/otrs/.procmailrc
%config(noreplace) %{_var}/www/otrs/.fetchmailrc
%config(noreplace) %{_var}/www/otrs/.mailfilter
%config(noreplace) %{_var}/www/otrs/Kernel/Output/HTML/Standard/*.dtl
#config(noreplace) %{_var}/www/otrs/Kernel/Output/HTML/Lite/*.dtl
%config(noreplace) %{_var}/www/otrs/Kernel/Language/*.pm
%config(noreplace) %{_var}/www/otrs/var/cron/*
%config(noreplace) %{_var}/www/otrs/var/logo-otrs.png

%attr(0775,otrs,apache) %dir %{_var}/www/otrs/
%{_var}/www/otrs/.procmailrc.dist
%{_var}/www/otrs/.fetchmailrc.dist
%{_var}/www/otrs/.mailfilter.dist
%dir %{_var}/www/otrs/Kernel/
%dir %{_var}/www/otrs/Kernel/Config/
%{_var}/www/otrs/Kernel/Config.pm.dist
%attr(0775,otrs,apache) %{_var}/www/otrs/Kernel/Config/Files/
%{_var}/www/otrs/Kernel/Config/GenericAgent.pm.dist
%{_var}/www/otrs/Kernel/Config/GenericAgent.pm.examples
%{_var}/www/otrs/Kernel/Config/Defaults.pm
%{_var}/www/otrs/Kernel/Language.pm
%dir %{_var}/www/otrs/Kernel/Language/
%{_var}/www/otrs/Kernel/Modules*
%dir %{_var}/www/otrs/Kernel/Output/
%dir %{_var}/www/otrs/Kernel/Output/HTML/
%dir %{_var}/www/otrs/Kernel/Output/HTML/Standard/
#dir %{_var}/www/otrs/Kernel/Output/HTML/Lite/
%{_var}/www/otrs/Kernel/Output/HTML/*.pm
%{_var}/www/otrs/Kernel/System*
%attr(0775,otrs,apache) %{_var}/www/otrs/bin*
%{_var}/www/otrs/scripts*
%dir %{_var}/www/otrs/var/
%dir %{_var}/www/otrs/var/packages/
%{_var}/www/otrs/var/packages/*.opm
%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/article/
%{_var}/www/otrs/var/httpd/
%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/log/
%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/sessions/
%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/spool/
%dir %{_var}/www/otrs/var/cron/
%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/tmp/
%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/stats/
%{_var}/www/otrs/var/stats/*.xml
%dir %{_var}/www/otrs/var/tmp/Cache
#dir %{_var}/www/otrs/var/pics/stats/

%{_var}/www/otrs/Kernel/cpan-lib*

%{_var}/www/otrs/Custom/README
%{_var}/www/otrs/Kernel/GenericInterface/Debugger.pm
%{_var}/www/otrs/Kernel/GenericInterface/Event/Handler.pm
%{_var}/www/otrs/Kernel/GenericInterface/Invoker.pm
%{_var}/www/otrs/Kernel/GenericInterface/Invoker/Test/Test.pm
%{_var}/www/otrs/Kernel/GenericInterface/Invoker/Test/TestSimple.pm
%{_var}/www/otrs/Kernel/GenericInterface/Mapping.pm
%{_var}/www/otrs/Kernel/GenericInterface/Mapping/Simple.pm
%{_var}/www/otrs/Kernel/GenericInterface/Mapping/Test.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation/Common.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation/Session/Common.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation/Session/SessionCreate.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation/Test/Test.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/Common.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/TicketCreate.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/TicketGet.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/TicketSearch.pm
%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/TicketUpdate.pm
%{_var}/www/otrs/Kernel/GenericInterface/Provider.pm
%{_var}/www/otrs/Kernel/GenericInterface/Requester.pm
%{_var}/www/otrs/Kernel/GenericInterface/Transport.pm
%{_var}/www/otrs/Kernel/GenericInterface/Transport/HTTP/REST.pm
%{_var}/www/otrs/Kernel/GenericInterface/Transport/HTTP/SOAP.pm
%{_var}/www/otrs/Kernel/GenericInterface/Transport/HTTP/Test.pm
%{_var}/www/otrs/Kernel/Scheduler.pm
%{_var}/www/otrs/Kernel/Scheduler/TaskHandler.pm
%{_var}/www/otrs/Kernel/Scheduler/TaskHandler/GenericInterface.pm
%{_var}/www/otrs/Kernel/Scheduler/TaskHandler/Test.pm
%{_var}/www/otrs/doc/OTRSDatabaseDiagram.mwb
%{_var}/www/otrs/doc/OTRSDatabaseDiagram.png
%{_var}/www/otrs/doc/X-OTRS-Headers.txt
%{_var}/www/otrs/doc/manual/de/otrs_admin_book.pdf
%{_var}/www/otrs/doc/manual/en/otrs_admin_book.pdf
%{_var}/www/otrs/doc/sample_mails/Readme.txt
%{_var}/www/otrs/doc/sample_mails/test-email-1.box
%{_var}/www/otrs/doc/sample_mails/test-email-10-ks_c_5601-1987.box
%{_var}/www/otrs/doc/sample_mails/test-email-2.box
%{_var}/www/otrs/doc/sample_mails/test-email-3.box
%{_var}/www/otrs/doc/sample_mails/test-email-4-html.box
%{_var}/www/otrs/doc/sample_mails/test-email-5-iso-8859-1.box
%{_var}/www/otrs/doc/sample_mails/test-email-6-euro-utf-8.box
%{_var}/www/otrs/doc/sample_mails/test-email-7-euro-iso-8859-15.box
%{_var}/www/otrs/doc/sample_mails/test-email-8-bulgarian-cp1251.box
%{_var}/www/otrs/doc/sample_mails/test-email-9-html-multicharset.box

1	%define _exclude_files_from_autoprov %{_var}/www/otrs/Kernel/cpan-lib
2	%define _requires_exceptions perl.Kernel\\\|perl.HTML..Safe.\|perl.Algorithm\|perl.Apache\|perl.Authen\|perl.Crypt\|perl.Date\|perl.File\|perl.IO\|perl.MIME\|perl.Mail\|perl.Net\|perl.Text\|perl.XML
3	%define _provides_exceptions %_requires_exceptions
4	Name: otrs
5	Version: 3.1.2
6	Release: %mkrel 1
7	Summary: The Open Ticket Request System
8	License: GPLv3+
9	Group: Networking/Other
10	URL: http://www.otrs.com
11	Source: http://ftp.otrs.org/pub/otrs/otrs-%{version}.tar.bz2
12	# Disable Auto requires/provides as it conflicts with a lot of perl rpms
13	AutoReqProv: 1
14	Requires: apache-mod_perl
15	Requires: perl-CGI
16	Requires: perl-DBI
17	Requires: perl-DBD-mysql
18	Requires: perl-Digest-MD5
19	Requires: perl-MIME-Base64
20	Requires: perl-MIME-tools
21	Requires: perl-Net-DNS
22	Requires: perl-Authen-SASL
23	Suggests: perl-GDTextUtil
24	Suggests: perl-GDGraph
25	Suggests: perl-PDF-API2
26	Requires: perl-Compress-Raw-Zlib
27	Requires: perl-Date-Calc
28	Suggests: perl-IO-Socket-SSL
29	Suggests: perl-Encode-HanExtra
30	Suggests: perl-Net-IMAP-Simple-SSL
31	Suggests: perl-ldap
32	Suggests: perl-SOAP-Lite
33	Suggests: perl-Apache-DBI
34	Suggests: perl-Net-SMTP-SSL
35	Suggests: perl-Authen-Radius
36	Suggests: procmail
37	Requires: perl(Algorithm::Diff)
38	Requires: perl(Apache::DBI)
39	Requires: perl(Apache2::Reload)
40	Requires: perl(Authen::SASL)
41	Requires: perl(CGI)
42	Requires: perl(Crypt::PasswdMD5)
43	Requires: perl(Date::Pcalc)
44	Requires: perl(Digest::SHA::PurePerl)
45	Requires: perl(File::Temp)
46	Requires: perl-IO-stringy
47	Requires: perl(JSON::PP)
48	Requires: perl(CSS)
49	Requires: perl(JavaScript)
50	Requires: perl-MIME-tools
51	Requires: perl-MailTools
52	Requires: perl(Net::IMAP::Simple)
53	Requires: perl(Net::SMTP::SSL)
54	Requires: perl(Text::CSV)
55	Requires: perl(Text::Diff)
56	Requires: perl(XML::FeedPP)
57	Requires: perl(XML::Parser::Lite)
58	BuildArch: noarch
59
60	%description
61	OTRS is the leading open-source Help Desk and IT Service Management (ITSM)
62	solution used by thousands of organizations worldwide, enabling transparency
63	and collaboration for service desk and customer support teams, including those
64	implementing ITIL Best Practices. OTRS Group offers consulting, support,
65	customization and hosting services.
66
67	%prep
68	%setup
69
70	%build
71	pushd Kernel/cpan-lib/
72	rm -rf Algorithm/ Apache Apache2 Authen/ CGI* Crypt/ Date/ Digest/ File/ IO/ JSON* CSS/ JavaScript/ MIME/ Mail/ Net/IMAP/ Net/SMTP/ Text/ XML/
73	popd
74
75	find -type f \| xargs perl -pi -e "s\|/opt\|/var/www\|g"
76	# copy config file
77	cp Kernel/Config.pm.dist Kernel/Config.pm
78	cd Kernel/Config/ && for foo in *.dist; do cp $foo `basename $foo .dist`; done && cd ../../
79	# copy all crontab dist files
80	for foo in var/cron/*.dist; do mv $foo var/cron/`basename $foo .dist`; done
81	# copy all .dist files
82	cp .procmailrc.dist .procmailrc
83	cp .fetchmailrc.dist .fetchmailrc
84	cp .mailfilter.dist .mailfilter
85
86	%install
87	rm -rf %{buildroot}
88
89	# set DESTROOT
90	export DESTROOT="/var/www/otrs"
91	install -d %{buildroot}%{_var}/www/otrs
92	cp -R . %{buildroot}%{_var}/www/otrs
93
94	install -d -m 755 %{buildroot}/%{_webconfdir}/webapps.d
95
96	cat > %{buildroot}/%{_webconfdir}/webapps.d/otrs.conf << EOF
97
98	# added for OTRS (http://otrs.org/)
99	#$Id: installation-and-basic-configuration.xml,v 1.24 2009/08/27 22:34:47 martin Exp $
100
101	# agent, admin and customer frontend
102	ScriptAlias /otrs/ "/var/www/otrs/bin/cgi-bin/"
103	Alias /otrs-web/ "/var/www/otrs/var/httpd/htdocs/"
104	# if mod_perl is used
105	<IfModule mod_perl.c>
106	# load all otrs modules
107	Perlrequire /var/www/otrs/scripts/apache2-perl-startup.pl
108	# Apache::Reload - Reload Perl Modules when Changed on Disk
109	PerlModule Apache2::Reload
110	PerlInitHandler Apache2::Reload
111	PerlModule Apache2::RequestRec
112
113	# set mod_perl2 options
114	<Location /otrs>
115	# ErrorDocument 403 /otrs/customer.pl
116	ErrorDocument 403 /otrs/index.pl
117	SetHandler perl-script
118	PerlResponseHandler ModPerl::Registry
119	Options +ExecCGI
120	#
121	PerlOptions +ParseHeaders
122	PerlOptions +SetupEnv
123	Order allow,deny
124	Allow from all
125	</Location>
126	</IfModule>
127
128	# directory settings
129	<Directory "/var/www/otrs/bin/cgi-bin/">
130	AllowOverride None
131	Options +ExecCGI -Includes
132	Order allow,deny
133	Allow from all
134	</Directory>
135
136	<Directory "/var/www/otrs/var/httpd/htdocs/">
137	AllowOverride None
138	Order allow,deny
139	Allow from all
140	</Directory>
141	# MaxRequestsPerChild (so no apache child will be to big!)
142	MaxRequestsPerChild 400
143	EOF
144
145	%pre
146	%_pre_useradd otrs %{_var}/www/otrs /bin/false
147
148	%preun
149	%{_var}/www/otrs/bin/Cron.sh stop otrs
150
151	%post
152	%{_var}/www/otrs/bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=apache --otrs-group=otrs --web-group=apache %{_var}/www/otrs
153	cd %{_var}/www/otrs/var/cron
154	for foo in *.dist; do cp $foo `basename $foo .dist`; done
155	%{_var}/www/otrs/bin/Cron.sh start otrs
156
157	%postun
158	%_postun_userdel otrs
159	%_postun_groupdel otrs
160
161	%files
162	%doc doc/* doc/manual/* ARCHIVE CHANGES COPYING COPYING-Third-Party CREDITS
163	%doc INSTALL INSTALL.RedHat INSTALL.SuSE README README.database README.webserver
164	%doc UPGRADING
165	%dir %{_var}/www/otrs/doc/
166	%{_var}/www/otrs/ARCHIVE
167	%{_var}/www/otrs/CHANGES
168	%{_var}/www/otrs/COPYING
169	%{_var}/www/otrs/COPYING-Third-Party
170	%{_var}/www/otrs/CREDITS
171	%dir %{_var}/www/otrs/Custom/
172	%{_var}/www/otrs/INSTALL
173	%{_var}/www/otrs/INSTALL.RedHat
174	%{_var}/www/otrs/INSTALL.SuSE
175	%{_var}/www/otrs/README
176	%{_var}/www/otrs/README.database
177	%{_var}/www/otrs/README.webserver
178	%{_var}/www/otrs/UPGRADING
179	%dir %{_var}/www/otrs/var/fonts/
180	%{_var}/www/otrs/var/fonts/*
181	%{_var}/www/otrs/RELEASE
182	%config(noreplace) %{_webconfdir}/webapps.d/otrs.conf
183	%config(noreplace) %attr(0644,otrs,apache) %{_var}/www/otrs/Kernel/Config.pm
184	%config(noreplace) %{_var}/www/otrs/Kernel/Config/GenericAgent.pm
185	%config(noreplace) %{_var}/www/otrs/.procmailrc
186	%config(noreplace) %{_var}/www/otrs/.fetchmailrc
187	%config(noreplace) %{_var}/www/otrs/.mailfilter
188	%config(noreplace) %{_var}/www/otrs/Kernel/Output/HTML/Standard/*.dtl
189	#config(noreplace) %{_var}/www/otrs/Kernel/Output/HTML/Lite/*.dtl
190	%config(noreplace) %{_var}/www/otrs/Kernel/Language/*.pm
191	%config(noreplace) %{_var}/www/otrs/var/cron/*
192	%config(noreplace) %{_var}/www/otrs/var/logo-otrs.png
193
194	%attr(0775,otrs,apache) %dir %{_var}/www/otrs/
195	%{_var}/www/otrs/.procmailrc.dist
196	%{_var}/www/otrs/.fetchmailrc.dist
197	%{_var}/www/otrs/.mailfilter.dist
198	%dir %{_var}/www/otrs/Kernel/
199	%dir %{_var}/www/otrs/Kernel/Config/
200	%{_var}/www/otrs/Kernel/Config.pm.dist
201	%attr(0775,otrs,apache) %{_var}/www/otrs/Kernel/Config/Files/
202	%{_var}/www/otrs/Kernel/Config/GenericAgent.pm.dist
203	%{_var}/www/otrs/Kernel/Config/GenericAgent.pm.examples
204	%{_var}/www/otrs/Kernel/Config/Defaults.pm
205	%{_var}/www/otrs/Kernel/Language.pm
206	%dir %{_var}/www/otrs/Kernel/Language/
207	%{_var}/www/otrs/Kernel/Modules*
208	%dir %{_var}/www/otrs/Kernel/Output/
209	%dir %{_var}/www/otrs/Kernel/Output/HTML/
210	%dir %{_var}/www/otrs/Kernel/Output/HTML/Standard/
211	#dir %{_var}/www/otrs/Kernel/Output/HTML/Lite/
212	%{_var}/www/otrs/Kernel/Output/HTML/*.pm
213	%{_var}/www/otrs/Kernel/System*
214	%attr(0775,otrs,apache) %{_var}/www/otrs/bin*
215	%{_var}/www/otrs/scripts*
216	%dir %{_var}/www/otrs/var/
217	%dir %{_var}/www/otrs/var/packages/
218	%{_var}/www/otrs/var/packages/*.opm
219	%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/article/
220	%{_var}/www/otrs/var/httpd/
221	%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/log/
222	%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/sessions/
223	%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/spool/
224	%dir %{_var}/www/otrs/var/cron/
225	%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/tmp/
226	%attr(0775,otrs,apache) %dir %{_var}/www/otrs/var/stats/
227	%{_var}/www/otrs/var/stats/*.xml
228	%dir %{_var}/www/otrs/var/tmp/Cache
229	#dir %{_var}/www/otrs/var/pics/stats/
230
231	%{_var}/www/otrs/Kernel/cpan-lib*
232
233	%{_var}/www/otrs/Custom/README
234	%{_var}/www/otrs/Kernel/GenericInterface/Debugger.pm
235	%{_var}/www/otrs/Kernel/GenericInterface/Event/Handler.pm
236	%{_var}/www/otrs/Kernel/GenericInterface/Invoker.pm
237	%{_var}/www/otrs/Kernel/GenericInterface/Invoker/Test/Test.pm
238	%{_var}/www/otrs/Kernel/GenericInterface/Invoker/Test/TestSimple.pm
239	%{_var}/www/otrs/Kernel/GenericInterface/Mapping.pm
240	%{_var}/www/otrs/Kernel/GenericInterface/Mapping/Simple.pm
241	%{_var}/www/otrs/Kernel/GenericInterface/Mapping/Test.pm
242	%{_var}/www/otrs/Kernel/GenericInterface/Operation.pm
243	%{_var}/www/otrs/Kernel/GenericInterface/Operation/Common.pm
244	%{_var}/www/otrs/Kernel/GenericInterface/Operation/Session/Common.pm
245	%{_var}/www/otrs/Kernel/GenericInterface/Operation/Session/SessionCreate.pm
246	%{_var}/www/otrs/Kernel/GenericInterface/Operation/Test/Test.pm
247	%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/Common.pm
248	%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/TicketCreate.pm
249	%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/TicketGet.pm
250	%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/TicketSearch.pm
251	%{_var}/www/otrs/Kernel/GenericInterface/Operation/Ticket/TicketUpdate.pm
252	%{_var}/www/otrs/Kernel/GenericInterface/Provider.pm
253	%{_var}/www/otrs/Kernel/GenericInterface/Requester.pm
254	%{_var}/www/otrs/Kernel/GenericInterface/Transport.pm
255	%{_var}/www/otrs/Kernel/GenericInterface/Transport/HTTP/REST.pm
256	%{_var}/www/otrs/Kernel/GenericInterface/Transport/HTTP/SOAP.pm
257	%{_var}/www/otrs/Kernel/GenericInterface/Transport/HTTP/Test.pm
258	%{_var}/www/otrs/Kernel/Scheduler.pm
259	%{_var}/www/otrs/Kernel/Scheduler/TaskHandler.pm
260	%{_var}/www/otrs/Kernel/Scheduler/TaskHandler/GenericInterface.pm
261	%{_var}/www/otrs/Kernel/Scheduler/TaskHandler/Test.pm
262	%{_var}/www/otrs/doc/OTRSDatabaseDiagram.mwb
263	%{_var}/www/otrs/doc/OTRSDatabaseDiagram.png
264	%{_var}/www/otrs/doc/X-OTRS-Headers.txt
265	%{_var}/www/otrs/doc/manual/de/otrs_admin_book.pdf
266	%{_var}/www/otrs/doc/manual/en/otrs_admin_book.pdf
267	%{_var}/www/otrs/doc/sample_mails/Readme.txt
268	%{_var}/www/otrs/doc/sample_mails/test-email-1.box
269	%{_var}/www/otrs/doc/sample_mails/test-email-10-ks_c_5601-1987.box
270	%{_var}/www/otrs/doc/sample_mails/test-email-2.box
271	%{_var}/www/otrs/doc/sample_mails/test-email-3.box
272	%{_var}/www/otrs/doc/sample_mails/test-email-4-html.box
273	%{_var}/www/otrs/doc/sample_mails/test-email-5-iso-8859-1.box
274	%{_var}/www/otrs/doc/sample_mails/test-email-6-euro-utf-8.box
275	%{_var}/www/otrs/doc/sample_mails/test-email-7-euro-iso-8859-15.box
276	%{_var}/www/otrs/doc/sample_mails/test-email-8-bulgarian-cp1251.box
277	%{_var}/www/otrs/doc/sample_mails/test-email-9-html-multicharset.box
278